Condominum management
En Calli Prpoperty Management we put a great emphasis on the condominium and harmony between homeowner. This is essencial because we all know that where there are good relations, taking decision is easier.
We follow a 3 stages administration model that helps us be more efficient and allows us to bring a condominium to an operating model of the highest quality decreasing risks and lack of an unappropriate work plan and communication. The model consists of three stages:
Stage 1: Evaluation, Design y Planning
Stage 2: Transformation
Stage 3: Operation
Evaluation, Design
and Planning
• First evalutation of condominum
Detailled condo inspection
Overview rules and agreement made by the assembly
• Design the services
Roles and responsability
Service level agreement
•Planning
Implementation of working plan
Communication plan
• Informative board
Transformation
• Procedure modification (if needed)
• Provider change (if needed)
• Acuerdos por asamblea para dar legalidad a los cambios necesarios
• Creation or the homeowner portal
Operation
• Work according to the guide line
• Feedback process and work improvement
Services included
Andminstrative functions and duties
• Reports (financial y operative)
• Budget preparation (Expenses - Incomes) based on historical expenses and revenue.
• Purchase and quotations of goods and services , for the conservation of the property
• Monthly reports (financial and operational)
• Development of collection notices and payment receipts
• Control of income and expenses
• Monthly statement by homeowner
• Generation of ordinary and extraordinary fees
• Registration of unidentified payments
• Bank reconciliations
• Counselling for compliances of the condominium obligations with the SAT, IMSS and Finance of Nayarit.
• Recovery of overdue fees
• Payment of the property services (example: water, electricity, garbage)
• Monitor compliance of regulations and agreements
• Clients complaints and solving problems
• Service quotation
• First contact with authorities and agencies
• Requirements management with the delegation or municipality
• Meetings management
• Registration with the municipality
• Constant evaluation of service level compliance
• Policies and procedures development
• Legal advice
• Counter auditor.
Operative Functions and duties
• Implement agreement made by the general assembly.
• Condominium Portal administration (operational financial information, notification alerts, voting,)
• Implement and monitor maintenance plan ( Preventive and corrective)
• Recruitment and supervision of subcontractors
• Manage services provided by third parties not contracted by Calli Property Management
• Manage job roles. Eg. Cleaning schedule, maintenance, monitoring security
• Emergency Service 24 hours.
• Photographic work report and activities in the condominium
• Supervision of external suppliers (gas, spraying, masonry, plumbing, etc.)
• Attendance and punctuality report
• Continuous walkthroughs in the condominium to monitor and manage the staff
• Annual income and expense budge submitted to the assembly for approval